My Solar System isn’t Working, Now What?
Solar panels are a great investment that can save you money and reduce your carbon footprint, but like any piece of technology, they can occasionally experience issues. If your solar system isn't working, you may be wondering what steps to take next.
If you have a solar system installed by Helio GreenTech, you can rest easy knowing that our systems come with a 25-year warranty and our customer satisfaction rankings are best in class. In the unlikely event that your system experiences an issue, we will work with you to get it resolved as quickly and efficiently as possible.
If you have a solar system installed by another company, we unfortunately do not provide service work for their customers. In this case, it's best to contact the company that installed your system to see if they offer any warranty or service options. In the event the company that installed your solar system is no longer in business there maybe a few resources for you. 1) your solar financing company can be a great resource. 2) The inverter or panel manufacturers for your system 3) if you are in our service area and your company is no longer in business. We may be able to help provide service especially if your system is covered under a manufacturing warranty that we honor. Be sure to have the following information available: the make and model of your solar panels and inverter, the date of installation, and a description of the issue you're experiencing. This information will help the company diagnose the problem more quickly and accurately.
Before you call it's a good idea to check your solar panel monitoring system, if you have one, to see if it's reporting any issues or errors. This can help you and your solar company pinpoint the problem more quickly.
Solar Panel Monitoring Systems
As more and more Johnson County, KS homeowners consider going solar, one question that often arises is whether a solar panel monitoring system is necessary. The short answer is yes. Solar panel monitoring is an essential component of any solar system. It allows homeowners to track their energy production and consumption in real-time, providing valuable insights into their energy usage habits and helping them optimize their energy efficiency.
At Helio GreenTech, we use the highest-quality components in our solar panel systems, including Enphase microinverters and tier-one solar panels like VSUN, Jinko, REC, Henwha Q-Cell peak Duo, Solar4America, Solaria, and Trina, these panels all offer 25 year warranties and are top of the line when it comes to production and aesthetics.
The Enphase Enlighten app is an excellent example of how solar monitoring can benefit homeowners. The app allows homeowners to see how much energy their solar panels are producing in real-time, as well as how much energy they are consuming from the grid. This can help homeowners understand how their energy usage patterns impact their energy bills, and identify areas where they can reduce energy consumption and save money.
In addition to solar panel monitoring, Helio GreenTech also provides lifetime monitoring of our Enphase solar systems. This means that homeowners can rest assured that their solar panels are performing at their best, and any issues can be detected and addressed before they become bigger problems. With Enphase's monitoring capabilities, Helio GreenTech customers can track their solar production for the lifetime of their solar panel system.
For homeowners who want even more visibility into their energy usage, the Sense Home Energy Monitor is an excellent addition to any solar panel system. The Sense monitor provides real-time information on how much energy is being consumed in the home, allowing homeowners to identify which appliances or devices are using the most energy and make adjustments accordingly.
Solar panel monitoring is a critical component of any solar panel system. With Helio GreenTech's top-of-the-line components, including VSUN panels and Enphase microinverters, and lifetime monitoring capabilities, homeowners can rest assured that their solar panels are performing at their best. The Sense Home Energy Monitor is another valuable tool for homeowners looking to optimize their energy efficiency and reduce their energy bills. Contact Helio GreenTech today to learn more about our solar panel systems and monitoring capabilities.
Sense Monitoring
Do you know how much energy your home is using? Are you tired of high energy bills and want to find ways to save money on your utility costs? The Sense Home Energy Monitor might be the solution you’re looking for.
Many of our early customers received a sense monitor, while it’s still really cool. It’s not currently being offered to our customers as it’s a little redundant from the enphase monitor app. It's important to note that not all homes qualify for solar panel systems, and not all homes that qualify for solar qualify for consumption monitoring. However, all solar panel systems installed by Helio GreenTech come with monitoring to ensure optimal performance and energy savings.
Do you know how much energy your home is using? Are you tired of high energy bills and want to find ways to save money on your utility costs? The Sense Home Energy Monitor might be the solution you’re looking for.
The Sense Home Energy Monitor is a revolutionary device that allows you to monitor your home’s energy usage in real-time. It works by connecting to your home’s electrical panel and measuring the flow of electricity to your home’s appliances and devices. With the help of the Sense app, you can see exactly how much energy each appliance is using, and how much it’s costing you.
What makes the Sense Home Energy Monitor so cool is its ability to learn and adapt to your home’s energy usage patterns. Over time, the device will learn the energy usage patterns of your appliances and devices, and provide you with personalized insights and recommendations on how to save energy and lower your utility bills.
Another great feature of the Sense Home Energy Monitor is its compatibility with smart home devices like Amazon Alexa and Google Home. This means you can control your home’s energy usage with just your voice, making it easier than ever to save money on your energy bills.
Our top 10 list for 2023 for solar panels include:
Helio GreenTech prides itself on using top tiered equipment that not only looks great, but has best in class warranties. If your Helio GreenTech installed solar system is reporting an error or manufacturing defect we will help you replace the panel. All our systems have tier one panels installed. If you are having an issue with your system we can help identify what panel you have. Here’s a list of our top panels for 2023.
VSUN 400 - Best Overall: There are several factors that make the VSUN all black panel a favorite for Helio GreenTech. Firstly, it has an all-black sleek design, which blends in seamlessly with the roof and is aesthetically pleasing. The panel also has an all-black frame and in-frame cable management, giving it a clean look.
In addition to its appearance, the VSUN panel is highly efficient, meaning that it can generate more power in the same amount of space than other panels. This is due to its advanced PERC technology, which allows for better energy production even in low light conditions. The panel also has a high durability rating, with a 30 year production warranty, 25-year manufacturing warranty, ensuring that it will perform well for years to come.
Overall, the VSUN all black panel is an excellent choice for homeowners looking for a highly efficient and aesthetically pleasing solar panel. Its advanced technology and durability make it a top choice for Helio GreenTech and other solar installers.
Solar4America — 410-108MH10 solar panel. This panel is a monocrystalline solar panel with a power output of 410 watts and an efficiency rating of 21.06%. The panel has a black frame and a white backsheet, which may not be the ideal choice for homeowners looking for an all-black panel.
The Solar4America 410-108MH10 panel is designed with high-efficiency PERC solar cells, which can help increase the overall efficiency of the panel. The panel is also rated for a maximum system voltage of 1000 volts, which means it can be used in both residential and commercial solar installations.
Henwha — Q Cells DUO BLK ML-G10 400 solar panel. The Q Cells DUO BLK ML-G10 400 is a high-performance all-black solar panel that is designed to offer a sleek and aesthetically pleasing look on residential and commercial rooftops. It has an output power of up to 400 watts, making it one of the most powerful solar panels available in the market today. The panel features Q.ANTUM DUO Technology, which utilizes half-cell technology and six busbars to boost efficiency and power output. Additionally, the panel is built with durable materials that can withstand harsh weather conditions, including snow and wind. With a 25-year product warranty and a 25-year performance warranty, the Q Cells DUO BLK ML-G10 400 is a reliable and long-lasting solar panel option for homeowners and businesses.
SunPower - SunPower Maxeon: The SunPower Maxeon is a high-efficiency solar panel that offers best-in-class performance and durability. It has a unique design that eliminates 85% of the common failure points found in conventional panels and offers a 25-year warranty.
Canadian Solar - Canadian Solar Ku Modules: The Canadian Solar Ku Modules are high-performance solar panels that are built to withstand harsh weather conditions. They have an industry-leading 25-year warranty and are known for their excellent value.
Jinko Solar - Jinko Solar Cheetah: The Jinko Solar Cheetah is a high-performance solar panel that offers a high module efficiency of up to 20.83%. It has a 25-year warranty and a durable design that is resistant to harsh weather conditions.
Trina Solar - Trina Solar Vertex: The Trina Solar Vertex is a high-efficiency solar panel that offers a module efficiency of up to 21.4%. It has a durable design that is built to withstand harsh weather conditions and offers a 25-year warranty.
LONGi Solar - LONGi Solar Hi-MO 5: The LONGi Solar Hi-MO 5 is a high-efficiency solar panel that offers a module efficiency of up to 21%. It has a durable design that is resistant to harsh weather conditions and offers a 25-year warranty.
REC Group - REC Alpha: The REC Alpha is a high-performance solar panel that offers a module efficiency of up to 21.7%. It has a durable design that is built to withstand harsh weather conditions and offers a 25-year warranty, that is non-transferrable to future homeowners and is a notable factor in our decision making for it’s lower ranking.
Talesun Solar - Talesun Solar TP6F72M: The Talesun Solar TP6F72M is a high-performance solar panel that offers a module efficiency of up to 20.9%. It has a durable design that is built to withstand harsh weather conditions and offers a 25-year warranty.
At Helio GreenTech, we believe in providing our customers with the latest and greatest technology when it comes to solar energy and energy monitoring. If you’re interested in having a system installed or are having an issue with your solar system please contact us to see how much you can save on your utility bills.
